Climate Data Online Help

Below are many different questions and answers with specific details that may help with questions that might arise regarding ordering data, data formats, handling download formats, and more. Click on each question to expand and view its answer. Click again to hide the answer.


Browse FAQs by category

General

Helpful answers for general questions about Climate Data Online

Searching and Ordering

Answers to questions specifically about ordering data online

Data

Definitions of data content with documentation and downloadable samples

Web Services

Information about accessing and utilizing web services and map data

General FAQs

Is The Data Free?

What is Climate Data Online?

What is a station?

Why is there no data near me?

Which browsers are compatible with the Climate Data Online applications?

Can I get the data I have ordered certified?

How do I get help with the Mapping Tool?

How do I get in touch with someone for additional help?

What options does NCDC offer for accessibility?

Searching and Ordering FAQs

How do I search with the search tool?

How do I check the status of my order?

What does each order status mean?

Why is my order taking so long?

When is an order considered too large?

Why do I have a cart for ordering data?

Does ordering data with the cart cost anything?

How many items can I add to my cart?

What is meant by “order format”?

How do I download the data once it is ready?

Data FAQs

Is The Data Free?

What is meant by dataset or product?

What are the requested variables?

Where can I find documentation?

Where can I find samples of the data?

Where can I get a list of all the stations?

Why are some of the data fields empty?

How do I extract files from a ZIP or GZIP archive?

How do I open and view the .TAR files of Nexrad data?

Web Services FAQs

What is a RESTful web service?

How do I gain access to the web services?

Where do I find documentation for service access?

Where do I find information on Web Features Services (WFS)?

How do I access WFS data?

How do I export WFS data?